FactChain Pen Setup


The FactChain Pen provides easy cross-organizational Digital Signature, Authentication, and Encryption keys management behind many layers of multi-factor security.
Install the mobile application today and make use of any of the FactChain products.

To start, you will need to install and setup the FactChain mobile application on your phone.

  1. Get the FactChain mobile app from the Apple or Google Play store.

  2. Open the FactChain Pen Application on your phone and log in.

  1. For iOS phones:

    1. Touch ID: https://support.apple.com/guide/iphone/set-up-touch-id-iph672384a0b/ios

    2. Face ID: https://support.apple.com/guide/iphone/set-up-face-id-iph6d162927a/ios

  2. For Android phones: (directions can differ based on device manufacturer)

    1. Setup a lock screen with fingerprint or facial recognition: https://support.google.com/android/answer/9079129?hl=en

You also need to enable your FactChain mobile application to receive notifications.

  1. For iOS phones

    1. Ensure iOS notifications are enabled for the FactChain mobile application: https://support.apple.com/guide/iphone/change-notification-settings-iph7c3d96bab/ios

  2. Android phones: (directions may vary based on device manufacturer or installed Android version)

    1. Ensure Android notifications are enabled for the FactChain mobile application: https://support.google.com/android/answer/9079661?hl=en#zippy=%2Cturn-notifications-on-or-off-for-certain-apps